Series meets Thursday (weekly) from 11:30pm to 12:30 pm MST
In this series, health center Quality Improvement (QI) professionals from Region VIII Federally Qualified Health Centers (FQHCs) will discuss behavioral health theory and apply it to policies for clinic support staff roles/responsibilities to improve patient engagement across the continuum of care.
|1 - Applying behavioral health theory in the front office role: Engaging patients in their care at reception||9/20/2018|
|2 - Applying behavioral health theory to the MA role: Engaging patients at clinical intake||9/27/2018|
|3 - Applying behavioral health theory in the specialist roles: Engaging patients through Diabetes-specific care||10/4/2018|
|4 - Applying behavioral health theory to the care coordinator role: Continuing to engage patients outside of the clinic||10/11/2018|
|5 - Developing theory-based policies across the continuum of care||10/18/2018|